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Added Oct 23, 2026

D365 CE Functional Consultant (46501)

Manufacturing/Distribution Remote,  Remote | Contract Looking for more than just an assignment? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person. LRS Consulting Services is seeking a D365 CE Functional Consultant for a contract opportunity with our client! LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we're very interested in candidates who can help us. If you're that candidate, this opportunity is made for you! Job Title: D365 CE Functional Consultant Location: 100% Remote Overview The Senior Microsoft Dynamics 365 Customer Engagement (CE) Functional Consultant will support the continued rollout, stabilization, and optimization of our enterprise CRM platform across multiple business units. This role requires approximately 10% travel for onsite workshops, stakeholder meetings, and key project milestones as needed. Key Responsibilities Functional Design & Delivery Lead requirements discovery workshops with business stakeholders to gather, analyze, and document: Business processes Functional requirements User stories and acceptance criteria Translate business needs into fit-for-purpose Dynamics 365 CE configurations, prioritizing out-of-the-box capabilities Develop and maintain solution design documentation, process maps, and functional specifications aligned with Microsoft FastTrack Success by Design principles Configure and optimize: Entities, forms, views, dashboards Business rules, workflows, and Power Automate flows Support data modeling, migration mapping, and integration specifications with marketing platforms, ERP systems, Power BI, and other enterprise solutions Collaborate closely with developers, architects, and testers throughout SIT, UAT, and release validation Customer Service & Omnichannel Enablement Serve as a functional SME for Dynamics 365 Customer Service and Omnichannel, including: Case management, queues, routing rules, and SLAs Email-to-Case and Activity Monitor Operating hours, after-hours behavior, and exception handling Support post-go-live stabilization and continuous improvement of service processes Partner with support leadership to improve agent experience, monitoring, and reporting Sales & Lead Management Configure and enhance lead intake, qualification, deduplication, and conversion processes Support Sales workflows including: Opportunity management Activity tracking and reminders Pipeline visibility and reporting Align Sales and Customer Service processes to support a connected end-to-end customer lifecycle Business Engagement & Platform Governance Serve as a trusted advisor to business unit stakeholders across Sales, Service, Marketing, and Operations Participate in phased rollouts, MVP releases, and post-go-live optimization initiatives Provide user training, adoption materials, and best-practice guidance to regional champions Drive adherence to CRM governance standards, including: Naming conventions ALM and environment strategy Data governance and security policies Agile Delivery & DevOps Contribute to Azure DevOps backlogs by: Writing high-quality user stories and acceptance criteria Supporting backlog grooming, sprint planning, and reviews Act as a bridge between Corporate IT, business stakeholders, and implementation partners Support controlled releases and regression testing across environments Continuous Improvement & Innovation Work with Product Owners and Architects to shape roadmap features and enhancement requests Support Power Platform maturity, including Copilot and AI Builder enablement where applicable Ensure solutions align with Information Security, Compliance, and Change Management standards Required Qualifications Bachelor?s degree in Business Administration, Information Systems, or related field 6+ years of hands-on experience as a Dynamics 365 CE Functional Consultant Strong functional experience with: Dynamics 365 Customer Service Omnichannel for Customer Service Dynamics 365 Sales (Lead and Opportunity Management) Solid understanding of the Microsoft Power Platform (Power Apps, Power Automate, Power BI) Proven ability to elicit requirements, perform fit/gap analysis, and produce high-quality functional documentation Experience working in Agile/Scrum or Hybrid delivery models Excellent communication skills and experience working across enterprise, multi-BU teams Preferred Qualifications Microsoft certifications (preferred): Dynamics 365 Functional Consultant (Sales or Customer Service) Power Platform Solution Architect Expert Customer Insights ? Data or Journeys Experience supporting multi-business-unit and multi-region CRM platforms Familiarity integrating Dynamics 365 with ERP or external platforms (e.g., JD Edwards, SAP, Salesforce) Experience with post-go-live stabilization and continuous improvement programs Knowledge of manufacturing, distribution, or aftermarket service business models Key Competencies Business Process Mapping & Optimization Solution Design & Configuration Omnichannel & Case Management Expertise Data Quality & Governance Agile Delivery & Backlog Management Change Management & User Enablement Cross-Functional Collaboration The base range for this contract position is $55-$70 per hour, depending on experience; pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status or protected veteran status. In some cases, LRS Consulting uses generative artificial intelligence (?AI?) in support of our hiring processes. LRS takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out.
Added Sep 10, 2026

Agile Project Manager (46385)

Manufacturing/Distribution Remote,  Remote | Contract Looking for more than just an assignment? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person. LRS Consulting Services is seeking a Project Manager for a contract opportunity with our client! LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we're very interested in candidates who can help us. If you're that candidate, this opportunity is made for you! Responsibilities: Project & Portfolio Management Lead end-to-end delivery of CRM and digital-transformation initiatives across multiple business units. Develop and maintain project charters, delivery plans, schedules, roadmaps, RAID logs, stakeholder maps, communication plans, and project governance materials. Manage scope, timeline, budget, resources, dependencies, risks, issues, assumptions, and change requests. Drive project teams to meet agreed commitments, resolve blockers, and escalate decisions or risks early. Coordinate project intake, prioritization, sequencing, and capacity planning across concurrent initiatives. Establish and manage project stage gates for discovery, design, build, testing, user acceptance, deployment, hypercare, and transition to support. Provide concise, accurate, and actionable status reporting to leadership and business stakeholders. Agile Delivery Facilitate Agile delivery ceremonies, including backlog refinement, sprint planning, daily team coordination, sprint reviews, retrospectives, release planning, and stakeholder reviews. Partner with Product Owners and business stakeholders to ensure work is clearly defined, prioritized, sized, sequenced, and supported by measurable acceptance criteria. Manage Azure DevOps work items, including Epics, Features, User Stories, Tasks, Bugs, Test Cases, dependencies, and release scope. Maintain delivery traceability from business need through requirements, development, testing, approval, deployment, and support. Monitor sprint and release progress, team capacity, velocity, backlog health, delivery predictability, and impediments. Promote continuous improvement through retrospectives, delivery metrics, lessons learned, and process refinement. Help teams distinguish between defects, technical debt, stabilization work, enhancements, and new project scope. Governance Ensure project teams follow agreed delivery standards, Definition of Done criteria, documentation expectations, testing practices, peer-review processes, and release controls. Coordinate business testing, UAT planning, test-case execution, defect triage, acceptance decisions, and deployment readiness. Facilitate go/no-go discussions and confirm required stakeholders have approved production deployments. Ensure deployment plans include communications, training, support ownership, hypercare coverage, known issues, rollback considerations, and post-deployment validation. Support the use of lightweight ?second set of eyes? reviews for meaningful technical changes before testing or deployment. Track post-deployment issues and lead lessons-learned activities to improve future delivery. Stakeholder & Vendor Management Serve as the central coordination point between business units, Product Owners, Solution Architects, CRM delivery resources, Corporate IT, cybersecurity, data/integration teams, and implementation partners. Lead project meetings, steering committees, working sessions, and stakeholder communications. Translate technical delivery information into clear business impacts, decisions, risks, and required actions. Manage external partner deliverables, timelines, dependencies, quality expectations, and escalation paths. Help business stakeholders understand MVP scope, stabilization periods, enhancement intake, and delivery tradeoffs. Build strong relationships while appropriately managing expectations, priorities, and change requests. Required Qualifications: Bachelor?s degree in Business, Information Technology, Project Management, or a related field; equivalent experience may be considered. Demonstrated experience leading Agile, Scrum, hybrid Agile, or iterative delivery teams. Strong experience using Azure DevOps, Jira, or a comparable Agile delivery-management platform. Experience managing full project lifecycles, including discovery, requirements, planning, solution design, build, testing, UAT, deployment, hypercare, and support transition. Proven ability to manage multiple concurrent projects, competing priorities, cross-functional dependencies, and stakeholder expectations. Strong experience with project governance, RAID management, scope control, change management, executive reporting, and vendor coordination. Excellent facilitation, communication, organization, presentation, and follow-through skills. Preferred Qualifications: PMP, PMI-ACP, Certified ScrumMaster, SAFe, PRINCE2, or comparable project-management certification. 5+ years of experience managing enterprise technology, software, CRM, ERP, or digital-transformation projects. 2+ years of experience managing projects involving Microsoft Dynamics 365 CE, Dynamics CRM, and Power Platform. Experience with Microsoft Dynamics 365 CE, Power Platform, Dataverse, Power Apps, Power Automate, or Azure DevOps. Experience managing system implementations involving integrations, data migration, security, user adoption, and operational readiness. Experience working with third-party implementation partners, system integrators, and distributed delivery teams. Experience managing multi-business-unit, global, or enterprise-wide implementations. Familiarity with application lifecycle management, release planning, testing practices, deployment governance, and production support models. Experience in a manufacturing, industrial, distribution, or B2B environment. The base range for this contract position is $55-$75 per hour, depending on experience; pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status or protected veteran status. In some cases, LRS Consulting uses generative artificial intelligence (?AI?) in support of our hiring processes. LRS takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out.