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Added May 17, 2021

Systems Engineer (22474)

Systems Engineer
| Full-time The LRS Enterprise Output Management (EOM) software division of Levi, Ray & Shoup, Inc. (LRS) is looking for a talented Systems Engineer to join our European channel sales group. LRS is a global leader in information technology solutions, known for innovation, quality, and integrity. Since our founding in 1979 we have succeeded in diverse technology markets because of the talented people who’ve joined us. Our headquarters are in the United States but our business is global. We have offices in Europe, Asia and the Americas, and we value the contributions of every employee. LRS people are known for being honest, self-motivated, and hard working. You can help us reinforce that reputation and be part of our success. Our EOM software solutions help many of the world’s largest and most successful companies reduce costs and improve the efficiency and reliability of their printing and document processes. As Systems Engineer (SE) in our channel group, you will provide technical sales assistance to the sales team and to our channel partners in implementing our solutions with existing customers and proposing our solutions to future customers. You will be a member of the channel SE team and support our channel partners throughout our European sales region by attending meetings with prospective customers to identify their technical requirements; provide them with technical product explanations; and provide guidance on how to implement our products successfully in customer-specific environments. You will be responsible for performing product demonstrations at customer sites and/or via web-conferencing. You will provide both on-site and online proof-of-concept installation services for our products, as well as post sales implementation services. You will be based in Europe, either in one of our European offices or in your home office (provided that your home office is in one of the European countries where LRS has a corporate presence). Outside of COVID times, you can expect to travel as needed, based on the customers and channel partners you are supporting. Candidate Requirements: You have at least 5 years of experience working in a technical pre-sales role for software solutions, with a demonstrated track record of success. You have at least 5 years of experience deploying enterprise solutions in complex, heterogenous IT environments. You are comfortable and competent when interacting with customers in technical pre-sales engagements. Your ability to effectively communicate features of our product suite in fluent English to a diverse audience (ranging from systems programmers to sales teams, IT managers, and business executives) will be instrumental in the sales process. You have experience making presentations to live audiences and explaining complex technical concepts using simple terminology. You enjoy troubleshooting and problem solving. Experience with output management, print management, document management and document imaging solutions is desirable.
Added Apr 20, 2021

Systems Engineer (22407)

Systems Engineer
Romeoville IL | Contract LRS has prospered for over 30 years because our corporate philosophy embraces honest, ethical and hard-working people. If that describes your approach to IT consulting, we need to talk! LRS Consulting Services is seeking an experienced Systems Engineer for a contract to hire opportunity with our client in Romeoville, IL! LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we're very interested in candidates who can help us. If you're that candidate, this opportunity is made for you! JOB SUMMARY The Systems Engineer performs and the installation, configuration, discontinuation, and relocation of equipment; completes required logs and reports of maintenance activities; develops reference materials and procedures that will become guidelines for others; ensures diagnostic tools and service aids are in appropriate working order; and performs and coordinates preventive maintenance on IT infrastructure hardware and software. The incumbent participates in the engineering, planning, coordination, and installation of new or modified equipment and local area networks; performs troubleshooting, diagnostics, research, evaluation, and documentation of various LAN and data communications solutions and alternatives; coordinates the installation of equipment and software necessary to meet the requirements for the site; prepares instructions and documentation for installation and monitors project status. Will mentor and direct less experienced staff. He or she is responsible for adhering to standards and would participate in incorporating industry best practices into operations. ESSENTIAL DUTIES AND RESPONSIBILITIES • Install and maintain site equipment such as, but not limited to, server and storage, backups, voice and data communications, software and firmware infrastructure. • Directly or indirectly assist other individuals within IT Services to help them complete their specific tasks. • Maintain high levels of internal customer satisfaction with utmost respect and dedication. • Meet or exceed mutually established objectives. • Maintain high level of standards in interpersonal skills such as verbal and written communications. • Maintain high level of technical skills and strive to expand on technical knowledge through self-education or company provided education. • Follow and enforce IT corporate standards and policies. • Illustrate leadership abilities. • Perform rotational on-call responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE • A minimum of 3 years related experience with formal training or equivalent combination of education and experience. Bachelor’s degree (B.A. or B.S) from four-year College or University or equivalent technical certification is desirable. • Must have at least three years of experience administrating and engineering server, storage and supporting infrastructure. • Must have at least three of experience with Windows Server and desktop operating systems; Microsoft 365, Exchange, SQL clusters, Teams and related products. • Must have at least three years of experience with planning, installing and supporting of Microsoft Active Directory, DNS, DHCP and related technologies. • Must have at least three years experience with installation and support of VMWare ESXi clusters. • Must have at least three years experience implementing and supporting SAN and NAS storage technologies in a virtual or standalone server environment. • Must have at least two years contributing to a disaster recovery plan and testing. • Must have at least two years of experience with AWS, Azure or other cloud platforms. • Must have at least one year experience in IT asset management disciplines and have good understanding of software distribution and patch management concepts. • Scripting and PowerShell experience is a plus. • Must demonstrate contribution to project planning and implementation of new technologies. • Must have disciplined approach to change control processes. • Understanding of ITIL and DevOps processes is a plus. • Must demonstrate a good understanding of information security principles as it relates to system and network security. • Experience must include backup and recovery disciplines. Veeam experience a plus. • Must possess critical thinking skills and effectively troubleshoot problems in search of the root cause. • Must be comfortable working with a certain degree of creativity and latitude while effectively prioritizing and executing tasks. • Must possess desire and self-motivation to learn new technologies and stay abreast of industry changes. • Must possess excellent customer service, time management, organizational, and communication skill with the ability to establish and maintain effective working relations with internal and external clients, vendors and the IT teams. • Ability to support large user base in a clear, respectful manner both remotely, over the phone and in person. • Must be willing to perform required maintenance such as re-wiring, crawling on floors, desks or ceilings and be able to carry computer equipment up/down stairs. • As needed, must be able to work flexible hours when required to accomplish tasks during non-business hour to reduce impact to the business unit. • Overnight travel may be required from time to time to support remote sites. • Support of servers, systems and related infrastructure 24x7 as needed in emergencies. • Part of an after hours call rotation, providing support to emergency calls. COMMUNICATION & OFFICE SKILLS • Responsive to day- to-day issues identified by the business unit customer. Responds promptly and with a sense of urgency in order to minimize user downtime. • Must communicate well, verbally and in writing, with peers, management and the user community; • Focus on facilitating and resolving conflict; maintain confidentiality; listen to others without interrupting; keep emotions under control • Must approach others in a tactful manner and react well under pressure; treat others with respect; accept responsibility for own actions; follow through on commitments. • Performs as an active participant of the team and contributes to building a positive team spirit. Works collaboratively with other members of the development team and other IT Services teams. LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status. #LI-SM1