Careers

Added Jul 15, 2020 Help Desk Specialist (21642) Bloomington, IL | Contract Apply

Job Description

LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we're very interested in candidates who can help us. If you're that candidate, this opportunity is made for you!

This isn't just another assignment, but a real opportunity and a challenge for the right person.

LRS Consulting Services is seeking a Help Desk Specialist for a contract opportunity with our client in Central Illinois!

Responsibilities:

This position will involve software support of 3rd party/packaged applications that are used by various sales and accounting teams at the client location. The position will be a help desk role, talking to users to figure out various issues they are having, log the info and create a ticket. If the issue cannot be easily solved the ticket will then need to be routed to the proper application support team that can resolve the issue.

Requirements:

At least 2 years' experience with the following:

  • Providing help desk/phone support for a variety of software and hardware issues and utilizing a help desk ticketing system.
  • Outstanding customer service and communication skills are needed.

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.

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