Careers

Added Nov 17, 2021 Systems Analyst (23028) Indianapolis, IN | Temp to Perm Apply

Job Description

Looking for more than just another assignment? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person. LRS Consulting Services is seeking a Systems Analyst I for a 6-month contract opportunity with possibility to transition to a permanent position with the right person. Our client in is located in Monroe, NJ.

Summary:
The Systems Analyst I - Operations is responsible for providing systems support for multiple sites, accounts, networks and/or large sites with complex system requirements. The Systems Analyst II - Operations serves as an IT liaison between operating divisions, vendors, customers and internal departments to achieve operational and IT objectives while continuously assessing opportunities for improvement to support business changes.

Primary Duties:
• Develops thorough understanding of Warehouse Management Systems (WMS) construction and functionality to provide pre- and post-implementation support including: advanced setup for the facility, systems configuration, user acceptance testing, associate training, functionality roll-outs, and systems audits
• Work with Ops and Corporate IT to develop and submit Business Requirement Documents (BRDs) for new IT change requests
• Develops and presents new processes to leverage systems functionality and improve operational capacity
• Partners with the Operation and site support functions to develop alternative business solutions to utilize the systems more efficiently and improve production and quality
• Participates in the training of the site trainers on the use and maintenance of the WMS system while simultaneously assisting in the development of account specific Standard Operating Procedures (SOPs)
• Research and present to operations team new enhancements and WMS updates.
• Coordinates with vendors in the management and maintenance of external systems including warehouse control systems and shipping stations
• Reviews system error logs, corrects the errors, and trouble shoots root cause
• Monitors the primary warehouse terminal to provide transaction analysis and manipulation
• Provides hands on user support for Operation associates and leadership including: configuring and troubleshooting RF guns, installing and configuring both IT-supported and non- IT supported software and all relevant updates, physical installation of desktops/laptops/printers, and all associated maintenance
• Reviews system troubleshooting/change Work Requests from customer and/or Operations to assess for clarity, scope and level of urgency and completes, escalates or secures additional resources as necessary
• Delivers after-hours support to dedicated accounts/networks and escalates facility-outages accordingly
• Acts as first level support for EDI and ASN production issues to ensure transaction errors are addressed and/or escalated accordingly
• Participates in workshops and monthly conference calls with national IT – Operations group and Corporate IT team, as applicable
• Communicates annual IT Maintenance Schedule with both internal and external customers to prevent delays in production
• Works with Operations and Service Desk to successfully submit and close service request, Change requests and issues including unlocking/resetting user’s network accounts
• Other duties as required and assigned

Requirements:
• Minimum 2 years related experience and/or training; or and equivalent combination of education and experience
• Experience to include WMS configuration, implementation, and support in a distribution center environment with comprehensive knowledge of RF systems and equipment
• Knowledge of Oracle SQL Db
• Knowledge of commonly used concepts, practices, and procedures including inventory control and configuration
• ASN, EDI
• Working Knowledge, Loftware, Bar code software’s and Zebra Printers
• PC proficiency to include Microsoft Word, Excel, Outlook, and Access, Visio , MS project

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.