Added Jul 25, 2022 Sr. Systems Engineer (23577) Anaheim, CA | Full-time Apply

Job Description

Levi, Ray & Shoup, Inc. (LRS) needs your advanced technical skills and experience. We’re a global leader in information technology solutions known for innovation, quality, integrity, and financial strength. Since our founding we have grown and succeeded in diverse technological markets because of the talented people who’ve joined us. Our headquarters is in Springfield, IL, but our business is literally worldwide. We have hundreds of employees working in dozens of locations around the globe, and we value the contributions of every employee. LRS people are known for being honest, self-motivated, and hard working. You can help us reinforce that reputation and be part of our success. This will likely be a job that you will find both challenging and rewarding but still have the work/life balance that you are looking for. The best way to find out if we are a good fit with each other is for you to reach out to us and have a conversation!

The LRS Enterprise Output Management (EOM) software sales group needs a pre-sales Systems Engineer. As an EOM Systems Engineer (ESE), you will provide technical assistance to the EOM sales team in proposing EOM solutions to customers and potential customers. You will also provide technical services to LRS customers who use our Enterprise Output Management product line on Windows, Linux, UNIX, and cloud platforms. Additionally, would provide sales strategy support for sales reps including assistance with preparation of product roadmap discussions and both delivering them and coaching on their presentation and assisting with the creation of technical sales playbooks targeted to specific markets and industries.

Our EOM software products manage the delivery of output to printers, document repositories, e-mail systems, web pages, spreadsheets, etc. You will provide pre-sales support to our marketing representatives who sell this industry-leading software to Fortune 2000 companies. LRS is focused on growth in the distributed systems marketplace providing our solutions to new and existing customers. Your enterprise level technical expertise will be vital to our growth plans in this increasingly mobile dynamic area. You will find that your advanced skills will not be wasted and your hands-on experience with new technology in general may be more in this position than your current one.

You will be a member of the regional ESE team and support the sales process by attending meetings with prospective customers to identify their technical requirements; provide them with technical product explanations; and provide guidance on how to implement them successfully in their specific environments. You will be responsible for performing product demonstrations at customer sites or using web-conferencing. You will provide proof-of-concept installation services for products at customer sites. You may also assist with the architecture and implementation plans as well as integration with other components of the customers environment including their cloud architecture, high availability, disaster recovery (including F5/NetScaler integration), security (including OIDC solutions, Azure AD, Active Directory, and LDAP, TLS, Digital Certificates, etc.),

You may be responsible for developing small programs, typically in Python, C#, or PowerShell, to assist customers with the integration of LRS products into their business application environments. You may be asked to prepare and conduct training for customers, either via the web or at a customer’s site. You may present product seminars (single or multi-day events) and participate in other marketing-related events such as tradeshows. You may participate in projects that will assist with the sales process including providing input to technical marketing documents. You may also be asked to analyze competitive products and provide written competitive comparisons.

You will be based in an LRS west coast office in a hybrid work model or possibly a full-time remote. You should expect to travel on occasion up to 20 percent of the time within your region based on the account executives you are supporting. Travel needs will vary based on the current customer engagements and is generally not as high as 20 percent. The compensation consists of base salary and a commission/bonus plan. This position is not eligible for overtime compensation.

Applicant Requirements:

  1. Five or more years of pre-sales technical experience and/or customer-facing experience. Including a proven track      record of training, co-selling, mentoring and leading large global, enterprise teams with diverse backgrounds across direct, indirect and channel sales.
  2. Two years of experience in systems administration/technical support or related experience working with UNIX and/or Windows platforms for organizations of at least 5,000 employees or customers of similar size.
  3. Two years of experience writing and/or editing Python, C# and/or PowerShell programs would make you a stronger candidate.
  4. Experience working with customers on Virtualization, VDI, VMware, Citrix, Active Directory, Federated security will make you a stronger candidate.
  5. Practical experience with other programming languages such as Java, JavaScript,  .NET, PowerShell and with XML, SOAP, and popular page description languages will make you a stronger candidate.
  6. Experience in planning and/or implementing an Enterprise scale cloud environment would make you a stronger candidate.
  7. Experience in large scale environments, either large sites (thousands of users) or geographically distributed environments (multi-national) will make you a stronger candidate.

You need to be a technical professional who is comfortable and competent when interacting with customers in a pre-sales environment. Your ability to effectively communicate (both verbally and in written form) features of the EOM product suite in a diverse group, ranging from CIO’s to system programmers, will be instrumental in the sales process. To demonstrate these skills, you must have experience making presentations to a live audience. This experience could be with sales presentations, technical presentations, or training. You must have experience explaining complex technical concepts using simple terminology.

You must have permanent authorization to work in the USA for any employer. No visa sponsorships are available.

Success Keys:

The key to your success is your ability to utilize your EOM software product knowledge to assist in generating new software license revenues. You must quickly develop a technical understanding of the EOM product suite and understand how the products relate to customers’ business needs. In house training will be provided. Your aptitude or experience developing an understanding of customers’ IT environments, identifying, and qualifying customer requirements, and identifying product requirements will be vital to your success.

Organization Structure and Interfaces:

The EOM Division at Levi, Ray & Shoup, Inc. comprises more than 150 employees divided between 2 groups: sales/marketing and software development/support. The EOM sales and marketing group has approximately 80 employees based in the USA plus an additional 50 employees based in our international offices. A Senior Vice-President oversees the entire sales and marketing operations both domestically and internationally. The VP of Product Development and Support, VP of North American Sales and EOM Services, VP of European Sales, VP of Channel, Director of Product Management, and Director of International Marketing all report to the Senior Vice President.

For the North American group, SE managers report to the Senior Technical Manager of North American System Engineering,  who reports to the VP of EOM Services. You will report directly to the SE Manager for the West Region.

For additional information about LRS, please visit

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.

Salary range: $85,000-100,000 plus bonus plan