Careers

Added Jul 11, 2022 Desktop Support Technician (23649) Lake Zurich, IL | Contract Apply

Job Description

LRS has prospered for over 30 years because our corporate philosophy embraces honest, ethical and hard-working people. If that describes your approach to IT consulting, we need to talk! We currently have a need for an Desktop Support Technician to take on a contract opportunity with our client in Lake Zurich, IL.

General Description:
The position is responsible, primarily, for advanced technical support of desktop hardware and software. These responsibilities include (but are not limited to) software and PC hardware knowledge, desktop troubleshooting, hardware installation and configuration as well as after hours on-call monitoring of network alerts.

Responsibilities - Include, but are not limited to:
  • Facilitate maintenance of all hardware
  • Install, maintain and support software loaded on personal computers and LAN
  • Interact with users daily with a strong focus on excellent customer service, to facilitate support with any and all aspects of software, hardware, or connectivity.
  • Actively participate in disaster recovery plan as it relates to all aspects of the systems department
  • Occasional travel between local offices as needed.
  • Perform PC and printer installs and moves.
  • Additional duties as assigned.
Required Qualifications:
  • 2 to 4 years in a level 2 help desk environment
  • Windows 7 and 10 Configuration/Support and PowerShell experience
  • Active Directory Administration (Add/Move/Delete users and group management) experience.
  • Outlook/Exchange Administration - Troubleshoot Outlook, Administration of Mailbox rights/access and shared mailboxes)
  • Desktop Imaging Experience is a plus
  • Networking Knowledge including LAN connectivity and Internet connection issues
  • Print Server Administration
  • Hands on Hardware and software troubleshooting

Candidate must be able to effectively communicate in English (written & verbal)

LRS is an equal opportunity employer. Applicants for Employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.