Careers
Added Dec 18, 2024
Business Analyst/Process Analyst
(26672)
St. Paul, MN
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Job Description
Fulcrum Consulting, an LRS company is seeking a Process Mapping Business Analyst with our client in St. Paul, MN.
Key responsibilities of the Process Mapping Business Analyst may include, but not limited to, the following:
Gathering data: Conducting interviews with stakeholders, observing workflows, and collecting
data on process steps, timings, and decision points.
- Process mapping: Creating visual representations of processes using tools like flowcharts, swimlane diagrams, and BPMN notation, clearly depicting the sequence of activities and decision points.
- Analyzing process data: Identifying areas of inefficiency, redundancy, delays, and potential cost reductions within the mapped processes.
- Identifying improvement opportunities: Proposing solutions to address issues discovered in process analysis, such as automation, simplification, or re-designing workflows.
- Facilitating process improvement workshops: Leading discussions with cross-functional teams to gather feedback and collaboratively develop process improvement plans.
- Documenting process changes: Creating clear and concise documentation of revised processes and ensuring proper implementation and training.
- Minimum 5-years process mapping experience
- Proficiency in using process mapping tools and techniques to create accurate and detailed visual representations of workflows.
- Public Service experience and Grant Management
- Proficiency in process improvement with focus on enhancing existing processes to increase efficiency and effectiveness
- Ability to interpret data, identify trends, and draw meaningful conclusions from process information
- Communication Skills - Effective communication with stakeholders at all levels to gather information, present findings, and gain buy-in for process improvements
- Technical Skills - Familiarity with relevant software tools like Microsoft Visio, BPMN modeling tools, and data analysis platforms
- Technical Writing - Experience in writing technical documentation to include the creation of clear and concise artifacts for processes, procedures, and reports
- Ability to identify root causes of process issues and develop practical solutions