LRS has prospered for over 30 years because our corporate philosophy embraces honest, ethical and hard-working people. If that describes your approach to IT consulting, we need to talk! LRS Consulting Services is seeking a Technical Business Analyst for a contract to hire opportunity with our client in Lewisville, TX.

Position Summary
This role seeks a Technical Business Analyst with a strong background in software development and the ability to manage technical requirements for an AI-driven B2B platform. The ideal candidate will excel in organizing tasks, tracking dependencies, and communicating effectively with both technical teams and customers to ensure timely delivery of features and updates.

Broad Software Background:

• Experience in a software development environment is required. This could be in a tech company or in the IT department of a non-software company – the key is having a solid understanding of how software is built and delivered in a business context.

Technical Skills

• Technical Proficiency: Familiarity with software development processes and technologies (e.g. understanding of web/cloud applications, APIs, databases, etc.). You don’t need to be a coder, but you must be comfortable discussing technical details and constraints with engineering teams.
• AI and B2B Insight: Prior exposure to AI-driven products or machine learning concepts is a plus (not strictly required). More importantly, you should understand B2B software dynamics – how enterprise customers use software and how their requirements are gathered and managed.

Responsibilities

• Manage Requirements: Organize, clarify, and prioritize technical requirements for our AI-driven B2B software platform. This includes translating high-level ideas into clear tasks for the development team and ensuring everyone understands the goals.
• Track Dependencies & Commitments: Keep track of project dependencies and deadlines. Ensure that commitments made to customers (features, integrations, bug fixes) are met on schedule. You’ll coordinate with multiple teams to remove roadblocks and stay on top of deliverables.
• Customer Updates: Serve as a point of contact for customers regarding product updates. Provide regular status updates on promised features and fixes, maintaining transparency and managing expectations. When delays or changes occur, you will communicate proactively and tactfully with customers.
• Cross-Team Collaboration: Work closely with engineering, product, and field teams to align technical improvements with business needs. You’ll act as a bridge between customer-facing teams (sales, customer success, etc.) and the development team – ensuring that customer feedback and business priorities are reflected in the product roadmap.

Preferred Attributes

• Highly Organized & Detail-Oriented: You excel at keeping track of many moving parts. Nothing falls through the cracks on your watch – you document requirements clearly, follow up on action items, and ensure everyone is aware of their responsibilities.
• Startup Mentality: Comfortable in a fast-paced startup environment. You can adapt to changing priorities and wear multiple hats when needed. A proactive self-starter attitude is essential.
• Strong Communicator: Excellent problem-solving skills and the ability to communicate complex technical information in a straightforward manner. You can converse equally well with engineers about technical details and with customers about business outcomes.
• Balanced Perspective: Ability to balance technical considerations with business priorities. You understand when a quick workaround is acceptable and when a robust long-term solution is necessary, always keeping customer satisfaction and product quality in mind.

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.

Hourly rate between $20 - $125 per hour