LRS Consulting Services is seeking a Desktop Support for a Contract-to-Hire opportunity with our client in Carrollton, Tx. This role offers the chance to apply your skills in support of meaningful work for one of our client partners.

Responsibilities:

• Manage in coming Help Desk requests for desktop support services
• Manage and implement small to medium desktop related projects
• Support desktop, laptops as well as current software versions including (computers, faxes, printers, office phones, remote access, Windows operating system, Microsoft Office, Adobe, Outlook)
• Receive and install new desktop hardware
• Remove and dispose of old desktop hardware
• Develop specs for standard hardware (i.e. desktop, notebook, table）
• Track and report software installs
• Coordinate new employee setup and employee departures
• Manage desktop computer assets and user accounts in Active Directory
• Organize and maintain inventory of desktop software and hardware
• Complete all software installs
• Evaluate and test software upgrades and report any projected impact to business

Qualifications: 

• 5+ years' experience supporting a desktop environment
• Technical

Understanding of the following:

• Active Directory
• Exchange/Outlook
• Windows OS
• Microsoft Office
• Experience providing support to multiple facilities
• Excellent communication skills
• Strong coordination skills
• Customer service focused
• Extremely organized
• Ability to manage multiple conflicting priorities
• Understands technical support issues for the desktop environment
• Process oriented work structure
• Comfortable providing support to and work with all levels of customers from C levels down in the organization
• Excellent problem-solving skills
• Ability to work well in a highly functioning close-knit team of technical associates – must be a team player
• Candidates must have permanent authorization to work in the USA for any employer

The base range for this contract position is $33.00 - $38.00 per hour, depending on experience; pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status or protected veteran status.

In some cases, LRS Consulting uses generative artificial intelligence (“AI”) in support of our hiring processes. LRS takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. If you have any questions, 
Please contact AI.Questions@lrs.com with any questions.